Community & Stakeholder Strategy

When a project involves neighbors, community organizations, agencies, or other stakeholders, how and when you engage can shape the conversation. We’ll help you develop a thoughtful approach to communication and engagement so you’re prepared to address questions, respond to concerns, and navigate the conversations ahead.

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SERVICE OVERVIEW

Building understanding through thoughtful engagement.

Good engagement starts with understanding who should be involved, what they need to know, and where meaningful conversation can contribute to the process. The right approach will depend on the project, the community, and the decisions being considered.

We’ll help you identify key stakeholders, anticipate questions and concerns, and communicate complex information in a way that is clear and accessible. The goal is not simply to share information, but to support productive dialogue, bring greater clarity to the issues, and help you prepare for the decisions ahead.

WHAT WE HELP WITH

Helping you prepare and engage.

  • Identifying the right stakeholders to engage
  • Developing a community and stakeholder engagement strategy
  • Preparing for community meetings and public presentations
  • Developing clear, accessible project communications
  • Anticipating likely questions and concerns
  • Supporting productive dialogue throughout the planning process

Every community is different. We’ll tailor an engagement strategy to the people, place, and project so conversations can be constructive, informed, and meaningful. A thoughtful approach can help build understanding, bring forward important perspectives, and create opportunities for productive dialogue throughout the planning process.

Stakeholder Mapping

We’ll help identify the people, organizations, agencies, and community groups that should be informed, consulted, or involved, including those who may be affected by or have a role in the process.

Advisory Neighborhood Commission (ANC) Preparation

We help project teams prepare for ANC conversations by clarifying the issues, anticipating questions, and organizing information and presentation materials in a way that is clear, responsive, and appropriate to the discussion.

Public Meeting Materials

We prepare clear, accessible materials that explain the project, the planning context, and the questions or decisions being considered so participants can understand the information and take part in the conversation.

Issue Framing

We help define the questions, concerns, opportunities, and tradeoffs that need to be addressed to support focused and constructive conversations.

Community Conversations

We support thoughtful conversations with neighbors, community organizations, agencies, and other stakeholders to share information, build understanding, gather feedback, and identify issues that may need further attention.

Project Communication Strategy

We'll help shape how a project is explained, when information is shared, and how information is communicated to different audiences throughout the planning process.

Preparing for a conversation or public process?

Whether you’re preparing to meet with neighbors, community organizations, agencies, or other stakeholders, we’ll help you think through who should be involved, what information will be useful, and how to approach the conversations ahead.

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